Privacy Policy

1. Who We Are

Izzni Jewels is a fine jewellery brand based in Surat, Gujarat, India. We operate the website izzni.com and handle all enquiries and custom orders directly. References to "we", "us", or "Izzni" in this policy refer to Izzni Jewels.

2. Information We Collect

We collect information you provide directly to us, including:

• Name, phone number, and email address when you submit an enquiry or contact form
• WhatsApp messages and conversation history when you contact us via WhatsApp
• Design preferences, budget, and jewellery specifications for custom orders
• Photos or reference images you share for custom design requests

3. How We Use Your Information

We use your information to:

• Respond to your enquiries and process custom jewellery orders
• Send order updates, design sketches, and price estimates
• Provide after-sales support and warranty services
• Improve our website and services

4. Data Retention

We retain your personal information for as long as necessary to fulfil your order and provide warranty services. You may request deletion of your data at any time by contacting us.

5. Cookies

Our website uses essential cookies to ensure the site functions correctly. We do not use tracking or advertising cookies without your consent.

6. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at the details below.

7. Contact

For any privacy-related queries, contact us at:

Izzni JewelsSurat, Gujarat, IndiaIndia: +91 98765 43210UAE: +971 50 123 4567Instagram: @izznijewels